Homeowners complaint index — TX 2025

Confirmed complaints relative to policies in force. 1.00 is average; 2.00 means twice the complaints you'd expect for the company's size. Carriers under 50,000 policies are hidden because one complaint on a tiny book produces a meaningless number. Source: state insurance regulator open data.

Carrier	Policies	Complaints	Index
AMERICAN ECONOMY INSURANCE COMPANY	140,112	42	2.36
RANCHERS AND FARMERS MUTUAL INSURANCE COMPANY	117,632	31	2.07
HOMESITE INSURANCE COMPANY	293,976	65	1.74
ALLSTATE VEHICLE AND PROPERTY INSURANCE COMPANY	833,407	171	1.61
NATIONWIDE MUTUAL INSURANCE COMPANY	66,868	13	1.53
SAFECO INSURANCE COMPANY OF INDIANA	138,791	24	1.36
STATE FARM LLOYDS	1,468,920	250	1.34
ALLSTATE INDEMNITY COMPANY	122,547	20	1.28
GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY	165,880	27	1.28
MERCURY INSURANCE COMPANY OF TEXAS	82,780	12	1.14
USAA GENERAL INDEMNITY COMPANY	201,508	29	1.13
TRAVELERS PERSONAL INSURANCE COMPANY	273,512	37	1.06
AUTO CLUB INDEMNITY COMPANY	182,171	24	1.04
ALLSTATE TEXAS LLOYD'S	107,313	14	1.03
HOMESITE LLOYD'S OF TEXAS	53,351	7	1.03
USAA CASUALTY INSURANCE COMPANY	254,542	28	0.87
ASI LLOYDS	382,938	36	0.74
GERMANIA FARM MUTUAL INSURANCE ASSOCIATION	144,509	13	0.71
UNITED SERVICES AUTOMOBILE ASSOCIATION	272,482	24	0.69
MID-CENTURY INSURANCE COMPANY OF TEXAS	249,561	18	0.57
TEXAS FARMERS INSURANCE COMPANY	226,345	15	0.52
SPINNAKER INSURANCE COMPANY	107,409	7	0.51
TEXAS FAIR PLAN ASSOCIATION	127,835	8	0.49
LEMONADE INSURANCE COMPANY	353,084	19	0.42
AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY	77,675	4	0.41
TEXAS WINDSTORM INSURANCE ASSOCIATION	231,038	12	0.41
FOREMOST LLOYDS OF TEXAS	100,631	5	0.39
TEXAS FARM BUREAU MUTUAL INSURANCE COMPANY	152,633	7	0.36
AMERICAN SECURITY INSURANCE COMPANY	71,572	3	0.33
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA	274,098	9	0.26
TRISURA INSURANCE COMPANY	50,744	1	0.16
AMERICAN MODERN HOME INSURANCE COMPANY	107,729	1	0.07
LIBERTY MUTUAL INSURANCE COMPANY	52,924	0	0.00
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN	73,459	0	0.00